Most orders are sent Standard Ground Shipping via UPS or the
U.S. Postal Service. For faster delivery of most items, you can
upgrade your shipping, for an additional fee, to 2nd-Day Air or
Overnight Air (where available). To upgrade your shipping,
email us at CustomerService@MyMurphysPaw.com or call us direct at
206-763-9452.
How do I know when my order will arrive?
Please allow two days for processing your order for all
shipping methods. Then, calculate the Estimated Delivery Date
for credit card and non-check orders by using the following
guidelines:
Best Standard Delivery: Allow 7-10 working days from
your order date for delivery. All orders will be shipped via
UPS or the U.S. Postal Service.
Priority Mail: Please allow 4 working days from the
shipment date for delivery.
USPS First Class Mail: Allow 7-10 working days from your
order date for delivery. All orders will be shipped via the
U.S. Postal Service.
UPS Priority: Order before noon Pacific Time on a
working day and the package ships the same day. Order after
noon Pacific Time and the package ships the next working
day. Please allow 1 to 3 working days from the shipment date
for delivery.
UPS Express: Order before noon Pacific Time on a working day
and the package ships the same day. Order after noon Pacific
Time and the package ships the next working day. Please allow 4
working days from the shipment date for delivery.
Offshore Priority: Used for
Alaska &
Hawaii. Please allow 4 working days from
your order date for delivery.
Offshore Non-Priority: Used for Alaska & Hawaii, Please allow
7-10 working days from your order date for delivery.
Can I have an item sent to another address?
Yes. You can have your purchase sent directly to another
recipient's address.
When ordering on the Internet, use Standard Check-Out to
type in the recipient's address.
When ordering by phone or fax, you can have your item
sent to any recipient's address.
Where can I have my order shipped?
Murphy's Paw ships to all 50 states. Items shipping to
offshore points may be delivered via U.S. Postal Service or
United Parcel Service (UPS) based upon applicable regulations
and service criteria. Certain ship methods may not be available
for some products or locations.
Sorry, we do not ship internationally at this time.
How do I know my Shipping & Handling charges?
When you go through Check-Out, the shipping and handling
fees, and applicable sales tax are added, and you are provided
with the order total before you submit your order. If you choose
to upgrade the shipping time, you also will be told the
additional shipping and handling fee.
Please note that standard shipping and handling charge is
only available within the contiguous 48 states. Customers
outside the aforementioned area should call Murphy's Paw for
information regarding their shipping and handling charges.
